Privacy Policy

Privacy Policy

At Nextgen Mortgage, Inc., we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data.

Information We Collect

We gather personal information to provide you with tailored mortgage services. This includes:

Personal Identifiers: Name, address, email, phone number, Social Security number, and government-issued identification.

Financial Details: Income, employment history, credit history, assets, and liabilities.

Transaction Information: Account balances, payment history, and loan details.

Online Activity: IP address, browsing behavior on our site, and device information.

How We Use Your Information

Your data helps us:

Provide Services: Process loan applications, verify your identity, and manage your accounts.

Communicate: Inform you about your account, respond to inquiries, and share updates.

Enhance User Experience: Analyze site usage to improve our services and website functionality.

Ensure Security: Detect and prevent fraud or unauthorized activities.

Text Messaging & SMS Communications

We may collect your phone number when you submit forms, apply for services, or otherwise interact with us. Your phone number may be used to send transactional or informational text messages related to your inquiry, loan application, account status, or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.

We do not sell or share consumer phone numbers for marketing purposes without consent.

Information Sharing

We do not sell your personal information. We may share data with third parties in the following scenarios:

Service Providers: Trusted partners who assist in processing transactions, maintaining accounts, or offering customer support.

Legal Requirements: When required by law, regulation, or legal process.

Business Transfers: In connection with mergers, acquisitions, or asset sales.

Your Choices

You have control over your information:

Access and Correction: Request access to or correction of your personal data.

Opt-Out: Limit certain information sharing by contacting us directly.

Security Measures

We implement robust security protocols to protect your data, including encryption, access controls, and regular security assessments.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website with the effective date.